Contact Us
Our staff and volunteers would love to assist you! Please contact us using our message form. We recommend that you submit a message so that we can get back to you as soon as possible or redirect your inquiry to the right department. If you are on a mobile device, scroll down for our message form.
Frequently Asked Questions (FAQs)
Office Hours
Monday-Friday (9:00 AM - 5:00 PM ET)
The office is closed on the following holidays: New Year's Day, Martin Luther King, Jr Day, Washington's Birthday, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veteran's Day, Thanksgiving Day, Winter Break (Dec 24-Jan 2)
Send Us A Message
* fields are requiredOnly one + field required
Emergency Course-Related Assistance
Our office hours are Monday through Friday, 9:00 AM – 5:00 PM (Eastern Standard Time). We strongly encourage course attendees to verify their Learning Center access and course materials at least one week prior to their scheduled course, rather than waiting until the day before or the day of the course.
If you experience an urgent issue on a Friday or Saturday after office hours that cannot wait until the next business day, please submit an emergency support ticket using the link below. All other non-emergency inquiries will be addressed during regular business hours on the next business day (or as soon as possible thereafter).
Examples of Urgent Requests
-
Unable to view course materials
-
Unable to access the Learning Center
-
Flight cancellation preventing course attendance
-
Medical emergency preventing course attendance
Request a CAPP Case Reflection Extension
Are you working on your CAPP case reflection and are unable to meet the deadline to submit? Please note that our submission deadlines are February 15, May 15, August 15, and November 15. If your deadline is between one of these dates, you just have to submit your application for whichever date is closest.
Request an Extension Review CAPP Instructions
Request a Past Course Certificate
Need a copy of your course certificate?
How to Access Your Certificates
Cancel a Course Registration
If you are inquiring about transferring your registration to another course or canceling your course registration, please fill out our
Practice Q&A Form
Do you have a question about coding, billing, reimbursement, advocacy, position statements, or clinical practice?
Contact the Board of Directors, SIGs, or Committees
Do you have feedback, ideas, or a message you wish to share with the Academy's Board of Directors?
- Write a message to the Board, Executive Director, Special Interest Groups, or Committees
- Share input on published position statements with the Board of Directors
- Share thoughts and ideas for new programs and products you wish the Academy to offer
- Ask questions on how to petition for a SIG or how to get involved
- Invite the Academy to provide comments on external position statements/clinical practice guidelines of other healthcare organizations
- Invite the Academy to participate in an interview for a news article or other media about the profession.
Disseminate Your Research Survey
If you want to disseminate your research survey, please visit our Research Participation web page to submit your request.
Request Advertising & Sponsorship Information
If you want to advertise, sponsor, or promote a message to our members and wider community, please visit our Advertising & Sponsorship web page.
Mailing Instructions
For all standard envelopes, please mail to:
ATTN: Academy of Pelvic Health Physical Therapy
1390 Chain Bridge Rd
Ste 50007
McLean, VA 22101
For all boxes, please ship to:
ATTN: APTA Pelvic Health
4650 Eisenhower Avenue, 1255
Alexandria, Virginia 22304